Privacy Policy

Your Privacy

This website is operated by Wood Werks Supply, Inc. Since 1990, we've specialized woodworking machinery, hand tools, hardware and lumber. In that time, we have established many long-term relationships with customers. We aim to always provide our customers with the best possible shopping experience - including attention-to-detail, specialized service and top-notch follow-up and communication. With these ideals in mind, we have developed this Privacy Policy.

Confidentiality

We take customer privacy seriously and keep customer information confidential. We do not release customer information to other organizations or third parties for commercial purposes.

Secure Data

Our website uses full secure-socket-layer data encryption (SSL) when handling customer information and financial information during ordering and user account management processes. Our website is authenticated by SecurityMetrics™ for SSL encrypted data transfer verification. Shop and buy with confidence.

Our server uses cookies to help manage visitor sessions on our website. We use cookies to enhance the visitor's site visit and shopping experience, allowing for easy use of the website interface. For example, cookies provide an enhanced experience for visitors by remembering the visitor's last visit and keeping products in the shopping cart that the visitor selected in a prior visit. For optimal functionality, your web browser should have cookies enabled.

The information we collect is used to process customer orders timely and efficiently and/or improve the content and functionality of our website.

Email Privacy

We collect customer and prospect email addresses as part of our ordering process, catalog and information requests, etc. As part of these processes, you will be subscribed to our promotional email program. You always have the ability to unsubscribe from this program at any time and we honor all unsubscribe requests within 24 hours on standard business days. We follow industry best-practices with regards to promotional email and adhere to the Federal CAN-SPAM Act of 2003 to ensure your email privacy and preferences. If you do not want to receive promotional email from us, you can unsubscribe via the "unsubscribe" link provided in all promotional emails we send. Alternatively, you can also unsubscribe by sending an email to us using our ‘Contact Us’ link and "Unsubscribe My Email" as the message body. The only emails you may receive after unsubscribing from our promotional emails would be actual transactional emails for orders you placed, non-promotional follow-up emails about an order placed or a response email to an inquiry initiated by you.

Email a Friend

Our promotional emails and product feature website pages have an 'Email a Friend' option which allows people you know to forward you an email or product details from Wood Werks Supply they feel you will find of interest. Please note, when a 'friend' supplies your email address to us for this purpose, we send only the information they requested and we do not keep your supplied email address for promotional email use (unless you later opt-in to receive promotional email from us.)

Postal Address Privacy

If you supply us with your postal address, you may receive periodic catalog or flyer mailings from us with information on new products, services or upcoming events. If you do not wish to receive such mailings, send us an email to using our ‘Contact Us’ link and "Remove from Mail List" as the message body or call us toll free at (614) 575-2400 or write to us at the address below. Please provide us with your exact name and address. We do not provide your information to any other organization for commercial purposes.

Telephone Privacy

Customers who supply us with their telephone numbers may receive telephone contact from us on occasion regarding details on orders they have placed online or via phone. Please provide us with your correct phone number to ensure we can contact you via phone about your order if needed. Wood Werks Supply is not an 'outbound' sales organization; therefore you will never receive a promotional sales phone call or 'cold call' from us.

Our Contact Information

Wood Werks Supply, Inc.
1181 Claycraft Road
Columbus, OH 43230
P (614) 575-2400
F (614) 575-2882
sales@woodwerks.com