This is hands down the best wood working store in the US. They have an amazing sales team that is responsive, helpful, and treats you like a customer, not just another number. So far I have only done phone, internet and orders via e-mail. My orders via e-mail is almost as promptly responded to as walking in the door. While their web page is a little difficult to navigate and could use a bit of reorganization, the rest of this company makes up for it 10 fold.
Great staff! Tailored for the professional woodworker. Nice selection of S4 stock and higher end tools. Docked them one star for the prices as they tend to be on the high side, but there are deals to be had. I'll definitely be back.